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Authentication (HTTP Digest Authentication)
Overview If the eGauge meter is set with site-wide password authentication, all resources will require HTTP Digest Authentication. Many programming languages and libraries have support for HTTP Digest Authentication, so well maintained and trusted libraries for HTTP Digest Authentication are preferable to use over custom implementations. In the even...
1 min reading timeCellular Modem (Inhand Networks IR615 - DISCONTINUED)
Discontinued Product use the link below to view the latest version. Visit the online store page Model: IR615 (Discontinued) Warning If installing in an underground or high electrical noise area, a custom antenna solution or separate mounting location for the cellular modem may be necessary in order to have sufficient cellular signal. Overview &l...
3 min reading timeLarge 50mm (2.00") AC Split-Core CTs
Visit the online store page Information 2" CTs are relatively large at 4.75" x 5" x 1.2", ensure there is enough room in the panel Low end accuracy is poorer than other CT options Special restock fees may apply if returned Lead time may be longer than other CT options Overview Large AC Split-Core CTs are in principal the same as the standard s...
0 min reading timeHow To: Add Custom HTTPS Certificate
Overview Starting in firmware v4.2 a custom HTTPS certificate may be uploaded to the meter and used for local HTTPS webserver access. This does not affect the proxy-server access (e.g., https://eGauge9999.d.egauge.net , https://eGauge9999.egaug.es or https://egauge9999.egauge.io). Prerequisites Only EG4xxx model meters may be used with custom HTTP c...
1 min reading timeHow To: Edit Dashboard Layout
Overview The Dashboard appearance and layout can be customized by the user. A single Dashboard is made up of multiple individual components called 'Dashlets'. Each Dashlet can be placed and sized independently of every other Dashlet. This section covers creating a layout for your Dashlets, the next section in this chapter will cover how to configure...
1 min reading timeHow To: Export Data From eGauge
Overview The Export function is used to export register data in .csv file format. This function is available in Firmware v.4.6 and later and is available as a standalone menu item and as a Dashlet. Prerequisites Firmware v.4.6 and later Instructions Step 1: Click on the hamburger menu in the upper left, then select Export. Step 2: Now select the...
1 min reading time2-pin CT Plug
Visit the online store page Model: Tyco model 284506-2 Information CTs purchased from eGauge already have the 2-pin connectors affixed. eGauge Pro and Core meteres already have the 2-pin plug connected to the DC voltage port. Overview Sensor port connector with 2 positions. Accepts one positive and one negative wire. Used to connect CTs and suppor...
0 min reading timeEG41xx eGauge Pro (HomePlug, discontinued)
Discontinued Product Model: EG41xx Warning The EG4130 has been discontinued and replaced with the EG4030 . If HomePlug communication on a Pro meter is needed, a HomePlug adapter may be connected to the Ethernet port of the EG4030. Overview The eGauge Pro (EG41xx) is a high-end version of the EG4xxx meter line, featuring 15 or 30 sensor inputs ...
1 min reading time5 Pin Power Plug
Visit the online store page Model: Adam Tech EBH-05-G Information This is a replacement part the eGauge meters. Every eGauge meter has a 5-pin plug included with it. Overview: Voltage terminal connector block with 5 positions. Accepts three line voltage conductors (L1, L2, and L3) and a neutral conductor. Split-phase installations use the L1, L2...
0 min reading timeHow is power factor calculated?
Answer We calculate power factor off of real power (P) and apparent power (S). Where pf = P/S. Real power is calculated from the product of the Instantaneous Voltage and Current. Apparent power is calculated from the product of the RMS values for Voltage and Current....
0 min reading timeeGauge Network Connection Options
Information EG41xx meters with built-in HomePlug communication are discontinued. To use HomePlug on an EG40xx, connect one HomePlug adapter to the meter’s Ethernet port and another to the router or modem, just like a standard EG41xx setup. The eGauge meter will store data even without an active internet connection, although this data will not be vi...
5 min reading time12 Volt Power Supply
Visit the online store page Model: PSU12V Overview The 12 Volt Power supply is a standard power supply to convert 100-240VAC @ 0.5A (50/60Hz) to +12VDC @ 1A used to power various powered accessories. May be used on 240VAC services with the appropriate adapter (not included). Specifications 12Vdc output 120V US plug input Isolated supply Barrel-jac...
0 min reading timeWiFi adapter (USB powered TL-WR802n)
Visit the online store page Model: TL-WR802n TP-Link USB powered WiFi adapter Overview The USB-powered TP-Link WiFi adapter provides direct access to wireless networks and can be powered directly by the eGauge Core or Pro USB port. It is 802.11 2.4Ghz b/g/n compatible. Specifications Wireless Standards: IEEE 802.11n, IEEE 802.11g, IEEE 802.11b Fre...
0 min reading timePowered Enclosure Kit (PEK) assembly video
The powered enclosure kit (PEK) provides a collection of tested, supported hardware to make installing and mounting eGauge hardware. Additional provisions exist for some third party communications hardware as well. The PEK arrives disassembled, and the video below provides an overview of assembly for differing usage scenarios. Note that this video d...
0 min reading timeStep-down transformer
Visit the online store page Model: Functional Devices model TR50VA008 Warning Stepdown transformers are intended only to power 120V equipment off higher voltage service. To measure 480V delta systems (no neutral), 600V delta systems (no neutral), or 347/600V Wye, please use the EV1000 High Voltage Sensors. Transformers provided by eGauge are 50VA...
0 min reading timeHow To: Export data to USB through LCD
Overview Data can be exported directly from eGauge 4xxx meters using a USB mass storage device. These exports automatically contain day-granular data. All data from epoch (the date set in “Date and Time Recording Started”) until the date and time the export was initiated is copied. To select a specific granularity or time range (or otherwise automat...
0 min reading timeAC (RMS) / DC (Mean) / Frequency values
The Channel Checker shows 4 values for each channel input: AC+DC (RMS) Geometric sum of the AC and DC values. May not match the numerical sum of the AC and DC values. AC (RMS) AC-only RMS value of the signal input. DC (Mean) DC-only value of the signal input. Frequency The frequency count of the signal. Firmware v4.0.5 and above calculates this base...
0 min reading timeWhere can I find my device name?
Answer Each eGauge meter has a unique device name (also referred to as hostname) that identifies the meter to the egauge.net proxy server. You will need this name to access your eGauge via the proxy server. The device name is also required when requesting technical support for a meter. The device name is visible in a number of locations. EG4xxx E...
1 min reading timeHow To: Create a Frequency Register
Overview The eGauge can be set to record individual CT or line voltage frequency readings as separate registers. Prerequisites Firmware version 4.0 or newer Instructions Step 1: Go to ‘Settings’ > ‘Installation’ Step 2: Under ‘Registers’, click on the ‘Add Register’ button, the name the register as appropriate. Name the Register Step 3: Use ...
0 min reading timeLarge High-Accuracy 80mm (3.1") CTs (AccuEnergy)
Visit the online store page Model: AcuCT-3135R Overview eGauge Systems offers the 80mm AccuEnergy AcuCT-3135R revenue-grade CT in 1,000 A and 1,500 A ratings. For smaller sizes and amperage ratings, see our 20mm and 36mm High-Accuracy CT offerings which offer ANSI C12.20 0.5% accuracy when used with eGauge meters. Specifications ANSI C12.20 0.5% r...
0 min reading timeHow To: Record Network Connection Quality
Overview The eGauge can record network connection quality as a percentage value (0..100). This information is displayed on the Status page (http://DEVNAME.egaug.es/status.html where DEVNAME is the device name of your eGauge meter) under "Connection Quality" by default, but historical values are not stored. Storing network connection quality as a reg...
1 min reading timeHow To: Using the USB485 converter with Windows 10
Overview The eGauge USB485 converter functions as a standard serial-to-USB adapter, allowing a computer to read data from an eGauge or communicate with other third-party devices. It uses the FT230X chipset from FTDI, and most modern systems should have the necessary drivers pre-installed. If needed, drivers can be downloaded from FTDI's website, and...
1 min reading timeeGuard Alert Service
The eGuard Alert Service allows for the delivery of device level alerts to a single email address destination without the need for configuring an SMTP mail server. This service may be useful in situations where there is no access to an external email server due to firewall settings on the local network. Information An eGauge.net account is requir...
1 min reading timeHow To: Customize line color and style
Overview The default colors for Usage and Generation can be changed from the Preferences menu, under Settings -> Preferences. This can be helpful for users with red/green colorblindness. Note that this is a global change - every register without a custom line style will be modified. Instructions Step 1: Click the menu(≡) in the upper left, then s...
0 min reading timeHow To: Use the click-to-zoom function
Information When zooming in on a peak, the peak may appear to be higher in value as it is zoomed in on. This is because the time axis is compressed as there is longer time periods shown, each interval is a longer period of time and therefore the power averages are lower. A more detailed description can be found here. Since firmware version 2.1, th...
0 min reading timeHow To: Save and Share Charts and Dashboards
Overview When using the Modern User Interface you can create charts and dashboards and save them to the eGauge meter to view on additional computers or browsers. Setups need to be saved to the eGauge to be available to any browser other than the one it was created on. Prerequisites Have a dashboard configured, click here to learn how to configure ...
1 min reading timeWhich Browsers does eGauge Support?
Answer Warning Internet Explorer is not supported by the eGauge meter interface. While some functions may work, Settings fields may not populate and there is risk of configuration error when using Internet Explorer for configuration. eGauge supports and actively tests the following desktop browsers: Google Chrome Microsoft Edge Firefox Safari We...
0 min reading timeWhy does the UI look garbled after a firmware upgrade?
This is typically an issue with web browser caching. Please clear the browser's cache or use the browser's Reload/Refresh button to fix the problem. More information on clearing browser cache is available here. Keep in mind the instructions for your specific browser may vary. Note that this should not be an issue when updating from firmware version ...
0 min reading timeWhy do I get the error "Sorry, you are not authorized to make this change"?
Answer This occurs when the username and password entered is valid, but the eGauge doesn't accept those credentials for making changes. This will happen for one of two reasons: Insufficient Privileges: The authenticated user lacks the permissions needed to save settings. You can verify your privileges by navigating to Settings -> Access Control....
0 min reading timeConfigure Net import/export registers on line side tap system
On a backfed PV installation (that is, an installation where excess solar production is fed back through a breaker on the main distribution panel to the utility) it is relatively easy to see the net import and export of power. The CTs installed on the main utility feeds are in effect net CTs, as they see power imported from and exported to the utili...
1 min reading timeEncryption Support (TLS 1.2)
Information EG4xxx Meters have full TLS 1.2 support Proxy-server HTTPS support Legacy meters do not support encryption between the meter and proxy server. However, encryption may be supported between the proxy server and the client requesting data. HTTPS Support and certificate validation eGauge2 and EG30xx meters have limited TLS 1.1 encrypti...
0 min reading timeWhy do I see negative generation over night?
Answer Inverters need power to operate, even when in standby mode. When there’s no energy production—such as at night or when panels are covered by snow—this power is drawn from the utility, resulting in negative generation readings (which actually represent inverter consumption). If an eGauge is correctly configured, this overnight consumption will...
0 min reading timeDoes the eGauge Require Calibration?
Answer All EG30xx and EG4xxx eGauge meters are calibrated during production, ensuring they meet a consistent standard. Once calibrated, these meters do not require any further inspections, maintenance, or recalibration. While each meter is calibrated to the same standard, an optional calibration certificate is available for purchase at the time of s...
0 min reading timeUnable to upgrade firmware
Certain firmware versions prior to 4.0.4 have problems with firmware file uploads. On EG4xxx (Core/Pro), if firmware upload fails prior to v4.0.4, install v4.0.1 followed by v4.0.4: Install v4.0.1: Download If successful, install v4.0.4: Download Newer firmware versions can be installed normally via online-connected download or manual file upload ...
0 min reading timeSCPI Control of PRM3
SCPI introduction SCPI (pronounced "skippy") stands for "Standard Commands for Programmable Instruments" and uses ASCII encoded strings. Com mands are entered one line at a time. Each line must end with a carriage-return (ASCII code 13) and/or line-feed character (ASCII code 10). Line length (including line terminators) is limited to at most 64 char...
3 min reading timeHigh-Accuracy AC Split-Core CTs (AccuCT)
Visit the online store page Model: ACT Overview High-Accuracy AC Split-Core CTs work the same as standard AC Split-Core CTs but are certified for ANSI C12.20 0.5% accuracy when used with eGauge meters. Some applications such as revenue billing may require certified CTs to be used. For pricing and available models, see the online store. Larger, 8...
0 min reading timeWhy does the UI appear distorted after a firmware upgrade?
Answer This is typically an issue with web browser caching. Please clear the browser's cache or use the browser's Reload/Refresh button to fix the problem. More information on clearing browser cache is available here. Keep in mind the instructions for your specific browser may vary. Note that this should not be an issue when updating from firmware v...
0 min reading timeMonetary registers
Overview By default, the eGauge applies a flat rate cost per kWh used or generated to the summary areas at the top of the main graph page. In the example below, the site has used 24.7 kWh at a cost of $.13 per kWh, for a grand total of $3.21 of usage (values are rounded to the nearest cent). For Usage, the value entered in the "Average cost of 1kWh ...
4 min reading timeCan the CTs be extended?
Information CTs may also be extended without splices or soldering using the eGauge Sensorhub as a CT extension kit . RECOMENDED: Use our CT Extension Pack Answer Yes, Split core CTs can be extended with twisted pair wire to cover longer distances. Twisted pair wiring is recommended, as it will reduce noise and interference. If you need to extend a...
0 min reading timeHow To: Configure Amperage Registers
Overview The eGauge can be set to record individual CT amperages as separate registers. Unlike power registers, amperage registers are absolute values (they do not change polarity to reflect the directional flow of current). Instructions Firmware 4.0 & Later Step 1: Click the menu(≡) in the upper left, then select Setup → Other Settings Step 2...
0 min reading timeI can't connect to my device anymore, what should I do?
Danger! If the eGauge is installed inside an enclosure with high-voltage wiring, do not attempt to open it. Contact a licensed electrician if necessary. Changing the "Hostname" in Settings → Network Settings will cause remote access to the proxy server to be unavailable (e.g., the meter will no longer be accessible at http://DEVNAME.egaug.es , htt...
2 min reading timeHow To: Extend CT Leads
Overview The eGauge CT Extension Pack can be used to extend CT leads in situations where soldering or butt-splice connections are not possible. CT leads should only be extended using twisted pair wiring and to a maximum recommended distance of 100 feet from the eGauge. Prerequisites eGauge CT Extension Pack (NOT required, but recommended) Twisted P...
1 min reading timeeGauge Classic Proxy Connectivity
Overview Data Storage: Metering data is stored on the eGauge; the proxy server only relays data for remote access. Meters function normally without an Internet connection. Access Methods: Meters can be accessed directly via local network IP/hostname or through the eGauge proxy server (e.g., https://eGaugeHQ.d.egauge.net or https://eGaugeHQ.egaug....
1 min reading timeCan the HomePlug adapter be connected to a power strip?
HomePlug adapters should be connected directly into a wall outlet. If that is not an option, it is possible to plug the HomePlug into a power strip provided the power strip has no integrated surge suppressor . Most power strips designed for computers have integrated surge suppressors, so they are not suitable. Uninterruptible power supplies or powe...
0 min reading timeAC Split-Core CTs (J&D)
Visit the online store page Overview AC split-core CTs measures the amperage of a conductor on an AC (alternating current) system. Combined with voltage measurements, this allows calculation of power and energy values. AC CTs provided by eGauge are split-core, meaning they can be wrapped around a conductor instead of having to disconnect the conduct...
0 min reading timeWorking With Max Demand Export Data
Note: The information in this article relates to .csv data exported through the Classic eGauge interface. For information regarding exporting demand information through the Modern Interface please see: How to Export Data from eGauge Overview As of firmware version 3.1.10, the eGauge supports rolling max demand exports through the CSV export functi...
2 min reading timeHow To: Configure a USB WiFi Dongle
Overview The EG4xxx, with an attached supported USB WiFi dongle, can be configured to connect to a WiFi network. There are two methods of connecting the eGauge to a WiFi network. Prerequisites EG4xxx Instructions (WPS Push-button Pairing) The EG4xxx LCD screen has the ability to pair to a WiFi network using WPS push-button pairing. To push-button ...
1 min reading timePower Relay Module (PRM3)
Visit the online store page Model: PRM3 Overview Polyphase equipment control danger warning When controlling single-phase or three-phase loads that have more than one currently-carrying conductors (e.g., hot lines, not neutral or ground), be sure to control the relay inputs for the polyphase load simultaneously using mask controls, or there ...
1 min reading timeWhy do the peaks and valleys on the eGauge graph appear less pronounced when viewing a longer time period?
Answer The graph on the main page of the eGauge has a limited horizontal resolution, based on the size of the window and the horizontal resolution of the screen the eGauge interface is viewed on. This means that only a limited number of data points can be present on the screen at a given time. On a longer view period, the eGauge will automatically a...
0 min reading timeHow To: Backup and Restore eGauge Data
Overview The eGauge meter has the ability to back up data recorded on the device, and restore it to any eGauge meter with the same register configuration. This includes eGauge meters from different hardware revisions - for example, a backup file from EG30xx hardware can be applied to EG4xxx or eGauge2 hardware. The register configuration must be ide...
1 min reading timeRegister ID and location
The eGauge uses "registers" to record data. Each register is an independent data point. For example, one register may be recording the voltage of L1, and another register can be recording the power of CT1*L1. Data is only recorded and stored if a register is configured to record it. Each register has an ID which can be found in the Settings -> In...
0 min reading timeEG4xxx DC Power Supply
Visit the online store page Model: TPC-DC Warning The EG4xxx DC Power Supply is suitable for testing and programming an eGauge, and cannot be used when measuring power unless when used in conjunction with EV1000 high voltage sensors. The EG4xxx DC Power Supply is rated for 120-240Vac. It cannot be connected to higher input voltages. The EG4xxx DC Po...
0 min reading timeCT Extension Pack
Visit the online store page Model: Wago CT Extension Pack Overview The eGauge CT Extension Pack can be used to extend CT leads in situations where soldering or butt-splice connections are not possible. CT leads should only be extended using twisted pair wiring and to a maximum recommended distance of 100 feet from the eGauge. Specifications Conveni...
0 min reading timeAutomated USB Export and Upgrade scripting file
Introduction Starting with firmware v3.4, eGauge firmware supports USB Mass-Storage devices on hardware with USB ports (e.g., EG4015 (Core) and EG4030 (Pro)). Both Windows VFAT and Linux EXT3 filesystems are supported. When the eGauge device detects a valid storage device, it will automatically bring up a USB Storage menu on the LCD screen. From ...
2 min reading timeAlerts and Email Gateway with SendGrid
Introduction Information If delivering email to only one recipient, consider using the eGuard Alert Service to send device alerts as it is the easiest method for delivering email alerts. Ensure the eGauge meter used is on firmware v4.0 or greater, click here for information on checking and upgrading firmware. Warning You will need your own website...
2 min reading timeHow To: Change Registers that display on LCD
Overview The EG4xxx model eGauges have a built-in LCD display. One of the features is that it will "scroll though" and display instantaneous and cumulative values for existing registers. By default, instantaneous and cumulative values for all configured and newly added registers will be displayed in the rotating LCD list. Prerequisites EG4xxx or gre...
0 min reading timeIdentifying Rope CTs
Overview The eGauge supports Rope CTs from three different manufacturers. In order to determine which CT to select, refer to the tables below. eGauge branded CTid rope CTs (ERA-106-xxxx) are not meant to be manually set and should be scanned using the CTid function accessed from the eGauge Installation Settings page. For more information please see...
0 min reading timeJSON WebAPI relay control
Information WebAPI documentation may be found at https://webapi.egauge.net. The /ctrl endpoint is used for controlling the PRM3. The eGauge Python Library contains helper functions for authentication and requests and is available via Bitbucket and PyPi. Demonstration code provided by eGauge Systems typically requires this library. To interact with...
1 min reading timePower Whip (208V or 277V)
Visit the online store page Model: Power Whip 208V 277V Overview The Power Whip is an installation component used to connect the eGauge meter to a breaker panel. Specifications 5-pin power plug (heat shrinking around wire terminations) 4x 8' segments of THHN #12 wire (NEC color coded for US voltage) THHN #12 stranded copper wire 208V Color Conne...
0 min reading timeWhat is Excess?
Answer Excess is a value that results from a master eGauge losing contact with certain remote registers, such as power values from a remote, secondary eGauge. It generally does not appear on eGauges without remote devices. When a master eGauge re-establishes communication with a lost device, cumulative values (energy or kWh) on the master eGauge nee...
0 min reading timeHealth Checker
Introduced in Firmware v4.5, the eGauge Modern interface includes a health checker which can alert you to conditions and alerts that you may need to take action on without having to periodically check the alert log. Please note that most health checker functionality requires that the meter has an active Internet connection and is available to the eG...
0 min reading timePowered Enclosure Kit (120/240VAC, 120/208VAC)
Visit the online store page Model: PEK-120/PEK-120-XL Included enclosure PEK Component Pack Overview The Powered Enclosure Kit is designed for installation of the eGauge in combination with one of several communication protocol devices. The kit comes with components that complement the eGauge main unit, decreasing installation time and reducing co...
0 min reading timeConfiguring Unsupported CTs
Custom CT Size Scale Factor Calculation Always use caution when choosing to use unsupported CTs with the eGauge meter. Supported sensors are always preferred and will yield the most accurate results. Warning eGauge Systems cannot guarantee accuracy or safety when using unsupported CTs. Do not connect current output CTs to the sensor ports. Please ...
0 min reading timeeGauge Display Caster
Visit the online store page Model: EDC Overview The eGauge Display Caster provides an easy method display an eGauge meter device interface on a TV or monitor via HDMI through an easy-to-use interface. The Display Caster has a USB input for power, USB inputs for keyboard and mouse for initial configuration, and an HDMI output to connect to a TV or ...
0 min reading timeCreating and Using Lua Scripts
Warning Use caution and test extensively when using Lua scripts for automated control of remote devices to prevent unexpected operation or damage to connected equipment. Introduction eGauge meters have a Lua scripting environment that allows for creation of advanced formula register and alert functions, as well as automated control of supporte...
3 min reading timeHow much data does the eGauge use?
Answer The amount of data or bandwidth the eGauge uses depends on several factors: When Accessing the Interface: Viewing the eGauge interface online uses 200–250 KB for the initial graph page load. Additional data (10 KB to several hundred KB) is used depending on the time range and data being displayed. Real-time updates transfer 0.5 KB to 10 KB pe...
0 min reading timeWhich settings should I avoid changing?
Answer The eGauge has a number of settings which can be modified by the end user. Some of these are relatively benign, while others can impact accuracy or even break network connectivity outright. This article is intended to provide first-time users with a brief overview of which settings can be experimented with and which settings should be left al...
1 min reading timeHow To: Recover Erased Data
Overview Warning The Zero Out Data tool erases data PERMANETLY. If data was cleared using this tool, it cannot be recovered. Starting with firmware version 3.6.3, the eGauge meter prompts users to clear historical data after changes to the Installation page (Settings -> Installation). This helps new installs by removing inaccurate pre-config...
1 min reading timeExample and description of JSON alert POST data
{ "now": "1568419537.35", "alerts": [ { "id": 1804290019, "priority": 7, "occurrences": 12, "first_occurence": 4462.5, "last_occurence": 389.31, "name": "Device-configuration changed", "detail": "By owner." }, { "id": 1804290035, "priority": 0, "occurrences": 1, "first_occurence": 0, "last_occurence": 0, "name": "Device rebooted by firmware", "detai...
0 min reading timeCan I connect unsupported sensors to an eGauge?
Answer Current Transducers EG4xxx meters are certified to be used with current transducers (CTs) as described in section B.6 of the EG4xxx Owner's Manual. Only CTs tested by eGauge Systems are supported. Visit the online store for currently available CTs and sensors. A full list of CTs, including legacy CTs that may not be fully supported or availab...
0 min reading timeCellular Modem (Multitech MTE-LAT6-B07) (Discontinued)
Discontinued Product Model: MTE-LAT6-B07 Warning The Multitech cellular offering has been replaced by the Inhand Networks IR302 cellular modem. Overview The Multitech cellular modem is a cellular to Ethernet modem that can provide the eGauge unit with internet access on a 4G LTE T-Mobile or AT&T network. Specifications Cellular: T-Mobile L...
1 min reading timeHow To: Edit Chart Functions for custom calculations
Overview Information Editing chart functions is an advanced freature which requires the knowledge of JavaScript. eGauge support cannot assist in writing or debugging JavaScript code. Chart functions allow for the use of JavaScript to calculate new values based on the data recorded in the registers in the meter configuration. Prerequisites Knowled...
1 min reading timeWhat is proof of ownership and why do I need to provide it?
Answer eGauge meters may be registered to a specific individual or company, or they may be unregistered. In either case, when a request is made for a password reset, configuration change, or group change, proof of ownership may be required. Proof of ownership generally establishes that the individual requesting device changes is authorized to make ...
0 min reading timeUnexpected readings in Channel Checker
This article covers common physical reasons for unexpected sensor readings in the channel checker or register values including AC (RMS), DC (mean), and Frequency readings. This article applies to both CTs to measure amperage and Sensor Hub compatible sensors. Incorrect readings in the meter and channel checker may be caused by a combination of physi...
2 min reading timeHow To: Enable High Gain Mode
Overview High-gain mode amplifies the incoming signal from all CTs by a factor of ten. From a practical standpoint, this means a CT with a higher amperage rating can be used to accurately measure much lower amperage. For example, with high-gain mode enabled a 100A CT could be used in place of a 10A CT. Prerequisites Only available on EG4xxx or hig...
0 min reading timeTimezone and "Z" parameter
Information The "Z" parameter and timezone information is only used in the XML API when exporting in CSV format. This only affects human-friendly Date & Time values in CSV exports. It does not have any affect when returning XML formatted data, nor any affect on any time-related input parameters. Beginning in firmware v1.2, omitting the value of...
3 min reading timeWhat does the message "Error: Failed to save epoch." mean?
Introduction When attempting to save settings, the following error message may appear: This error message can appear when either of two conditions are met: 1. The date in the "Date & time when recording started" field under Settings -> General Settings is older than the database capacity of the eGauge. 2. The date in the "Date & Time" fi...
0 min reading timeMask Control
The eGauge PRM3 has 3 independently controlled relay contacts. When controlling polyphase loads such as single or three-phase loads, the multiple relay contacts used should be open and closed simultaneously to avoid damaging the equipment. Neutral conductors always remain connected and are not switched by a relay. To control relay contact simultaneo...
0 min reading timeHow To: Check for Excess and Get Rid of it
Overview This article explains how to check for excess and remove it if needed. If you do not know what excess is, click here to learn more. Prerequisites Firmware v3.01 or greater to clear excess. Instructions Step 1: Go to http://DEVNAME.egaug.es/cgi-bin/egauge?teamstat Where DEVNAME is the device name of the master eGauge. Any value other than ...
1 min reading timeDIN Rail Mounting Kit
Visit the online store page Model: EGMK WARNING Make sure to only use the included machine screws for mounting the DIN clip or bracket to the eGauge. Other screws could be too long and damage the meter Overview The DIN Rail Mounting Kit is used to attach the eGauge Core or Pro to a piece of DIN rail or another surface. The kit comes with one D...
0 min reading timeeGauge Date Formats Explained
There are two common date formats currently in use: dd/mm/yyyy and mm/dd/yyyy. The date format shown in the eGauge interface will default to one of these two options. Since firmware version 2.14, the date format used by the eGauge is dependent on the language requested by the browser. Browsers requesting en_US (US English) will see mm/dd/yyyy format...
0 min reading timeWhat is a Register?
Answer The eGauge meter stores data points in registers. Each register contains a cumulative value for a given data point. Any value stored by the eGauge is assigned a register, regardless of the source (raw reading from a sensor/voltage input, calculated values such as power, or values imported from other devices). A register is a single numerical ...
3 min reading timeHinged Enclosure (IP66 rated)
Visit the online store page Model: Integra H------HLL (dashes replaced with dimensions, see spec sheets below) Overview IP66 rated polycarbonate enclosure, hinged and lockable lid. Can be used to house eGauge meter(s) and accessories. Available in 16"x14"x7", 14"x12"x6", and 12"x10"x6" sizes. Each enclosure comes with an eGauge Mounting Kit, and 2 D...
0 min reading timeeGauge language options and adding new languages
The EG30xx and EG4xxx have support for different locales. The eGauge will use the language associated with the locale that is requested by the user's browser. If the locale does not exist or is not supported, it will default to English. New locales and improvements upon existing ones are welcome. Please see our internationalization (I18N) page at ht...
0 min reading timeCTid-enabled AC Rope CT (ERA-XXX-YYYY)
Visit the online store page Model: ERA-XXX-YYYY Information This article is for the ERA-XXX-YYYY CTid enabled Rope CT. For the non-CTid enabled ropes (RCT-XXX-YYYY) please visit this article. In the upcoming future all Rope CTs will be CTid-enabled. Check the model number on the tag of the Rope CT to verify which version you have. CTid enabled Rop...
1 min reading timeWhat does the message "Error: Failed to save epoch." mean?
Answer When attempting to save settings, the following error message may appear: Rebooting the meter first is recommended, as this usually resolves the issue. The eGauge should also be on the latest firmware, so a firmware upgrade may be necessary. This error message can appear when either of two conditions are met: Issue 1: The date in the "Date &a...
0 min reading timeEG30xx and eGauge2 (Legacy Meters)
EG30xx and eGauge2 are older legacy model eGauges. The current version of the eGauge meters are EG4xxx (eGauge Core and eGauge Pro). Documentation for legacy meters may be found here: EG30XX User Manual eGauge2 user Manual This page covers some of the differences between legacy models and the current model. Firmware Current firmware is available t...
1 min reading timeHow To: Create or change usernames/passwords
Overview The eGauge offers support for multiple sets of credentials. In addition, credentials can have varying permission levels. The video below covers adding and removing credentials, changing passwords, and the varying permission levels available. eGuard users also have the ability to perform password resets through eGuard. In the event of lost o...
0 min reading timeHow To: Net Import/Export Registers on a Backfed System
Overview In some cases, it can be useful to graph the net flow of power to and from the utility, instead of the total power consumed and produced. This process adds a new view to display this information. The instructions below only apply to backfed PV systems. Prerequisites Valid login credentials are needed to apply these changes. Instructions Ste...
0 min reading timeHow To: Add users to eGuard Group
Overview This guide will walk you through how to manage user permissions in eGuard. Permissions in eGuard allow administrators to control access levels and assign specific roles to users within various groups. Effective management of permissions is essential for maintaining data security and ensuring users have appropriate access. Prerequisites Acce...
0 min reading timeUser Interface Tour
Modern Interface Chart Introduction Classic Interface Information Below is the user interface tour of the older, classic eGague interface. We recommend using the ‘Modern Interface’ with the latest firmware for the best experience. ...
0 min reading timeIMT Weather Station (Si-RS485TC-2T-v-MB)
Overview The IMT Weather Station model Si-RS485TC-2T-v-MB (referred to as the IMT sensor for the remainder of this article) is a high accuracy irradiance and cell temperature sensor. Optional attachments can be connected to monitor windspeed and ambient temperature. The IMT sensor is resold (not manufactured) and supported by eGauge Systems for use ...
6 min reading timeData spikes after reboot
Issue Devices on firmware older than version 3.01 may experience a phenomenon where register configuration changes that require a reboot cause unusually high readings to appear in the minute following the change. These readings are referred to as spikes, since they tend to "spike" far above the actual device readings. Spikes are almost always at lea...
0 min reading timeeGauge Glossary
This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All A B C D F I L P R S T U ANSI C12.20 0.5% ANSI C12.20 is a standard for electric meters, particularly focusing on the accuracy of digital and mechanical meters used in residential and...
3 min reading time