How To: Add users to eGuard Group

Overview

This guide will walk you through how to manage user permissions in eGuard. Permissions in eGuard allow administrators to control access levels and assign specific roles to users within various groups. Effective management of permissions is essential for maintaining data security and ensuring users have appropriate access.

Prerequisites

  • Access to an eGuard account with Administrative access to the group.

Instructions

Step 1: Log into eGuard, then select ‘Permissions’ from the top tab bar. Permission levels are displayed at the top of the page.

 

Request Access if needed

  1. Request Access from another eGuard user by entering their username.
  2. If no user has permissions to the ‘Group’, contact eGauge Support HERE
 

 

 

Step 2: Navigate to ‘Create Group Permissions’ on the ‘Permissions’ page. Then add users to the relevant sub-group(s), giving them the required level of access.

 

Troubleshooting and Tips

  • Permission Levels Explained
Fruit:Pear
Fruit:Apple:Fiji

Here, Fruit is the parent to Pear, and Fruit is also the parent to Apple. If a user has access rights to group Fruit, those access rights also apply to Pear and Apple, and any sub-groups of those such as Fiji.

If a user has access rights to Pear, those rights would not apply to Apple Or Fiji or any devices directly under Fruit.

Similarly, a user with rights to Fiji would have no rights to devices under Pear or Apple or Fruit, only access to those devices under the Fiji sub-group.