Overview
This guide will walk you through how to manage user permissions in eGuard. Permissions in eGuard allow administrators to control access levels and assign specific roles to users within various groups. Effective management of permissions is essential for maintaining data security and ensuring users have appropriate access.
Prerequisites
- Access to an eGuard account with Administrative access to the group.
Instructions
Step 1: Log into eGuard, then select ‘Permissions’ from the top tab bar. Permission levels are displayed at the top of the page.

Request Access if needed
- Request Access from another eGuard user by entering their username.
- If no user has permissions to the ‘Group’, contact eGauge Support HERE
Step 2: Navigate to ‘Create Group Permissions’ on the ‘Permissions’ page. Then add users to the relevant sub-group(s), giving them the required level of access.

Troubleshooting and Tips
- Permission Levels Explained
Fruit:Pear
Fruit:Apple:Fiji
Here, Fruit
is the parent to Pear
, and Fruit
is also the parent to Apple
. If a user has access rights to group Fruit
, those access rights also apply to Pear
and Apple
, and any sub-groups of those such as Fiji
.
If a user has access rights to Pear
, those rights would not apply to Apple
Or Fiji
or any devices directly under Fruit
.
Similarly, a user with rights to Fiji
would have no rights to devices under Pear
or Apple or Fruit
, only access to those devices under the Fiji
sub-group.