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Power Factor

Although the eGauge uses power factor to calculate real power, the power factor values are not st...

IMT Weather Station (Si-RS485TC-2T-v-MB)

Overview The IMT Weather Station model Si-RS485TC-2T-v-MB (referred to as the IMT sensor for the...

Cellular Modem (Multitech MTE-LAT6-B07)

The Multitech cellular offering has been replaced by the Inhand Networks IR615 cellular modem sta...

Monitoring High Voltage Systems

Warning: Systems greater than 600V phase-to-phase are not fully supported by eGauge Systems. Supp...

Potential Transformer Configuration

eGauge Systems cannot guarantee meter accuracy when third party potential transformers are used. ...

Panel phasing and eGauge installation

Correct phasing (associating a CT with the correct voltage reference) is a critical component of ...

Net import/export registers on line side tap system

On a backfed PV installation (that is, an installation where excess solar production is fed back ...

Powered enclosure kit (PEK) assembly tutorial

The powered enclosure kit (PEK) provides a collection of tested, supported hardware to make insta...

eGuard Overview

There's a lot in eGuard! Additional documentation can be found in the eGuard Fundamentals chapter...

Supported browsers

Internet Explorer is not supported by the eGauge meter interface. While some functions may work, ...

Business Hours, Contact and Holidays

If you're looking for our ticketing system login, navigate to egauge.freshdesk.com. Normal Hours...

Register a device, remote access, and password resets

To only access a device interface, visit this KB article. To register a device and get access, l...

NTP (Network Time Protocol) and Date and Time Configuration

Overview All eGauge meters use NTP (Network Time Protocol) to obtain the current date and time. ...

Pulse Sensor (EPS)

 Visit the online store page Model: EPS Requires the eGauge Sensor Hub and eGauge model EG4xxx ...

Resetting an eGauge password through eGuard

You will need to have an installer account set up in eGuard or register your device before resett...

Copying a Device Configuration Through eGuard

The eGuard portfolio manager can be used to copy the configuration from one device to another dev...

eGauge Proxy Server Security and Functionality

Overview The eGauge proxy server allows easy remote access to the eGauge webserver interface. ...

I can't connect to my device anymore, what should I do?

Changing the "Hostname" in Settings -> Network Settings will cause remote access to the proxy ser...

What are some causes of HomePlug communication issues?

Note that a combination of the issues below may be involved with any communication problem. Also,...

Multitech Cell Modem Setup (MTE-LAT6-B07)

Starting May 2022, cellular plans using the fast.t-mobile.com APN must have a new SIM card and ...