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Why do I see negative generation overnight?
Inverters require power to function, even in standby mode. When there is no production (for examp...
How do I perform a backup and restore of the eGauge data?
The eGauge meter has the ability to back up data recorded on the device, and restore it to any eG...
How do I power cycle the eGauge?
"Power Cycling" means to briefly remove power from the eGauge in order to cause a hard reboot. No...
What can I do if I've lost my device password?
Passwords may be reset through eGuard. The eGuard user must have manager or administrative access...
Where do I find the MAC address for my device?
Every eGauge meter has at least one MAC address. The MAC address can be used to identify the mete...
How do I export data to a spreadsheet?
It is possible to export data from the eGauge directly into a spreadsheet file. This file is in t...
What do the different LEDs on the HomePlug adapter mean?
EG4xxx and EG30xx meters can function with a wide variety of HomePlug AV compliant powerline comm...
What do the different colors on the Status LED mean?
EG4xxx hardware features an LCD screen - as such, there is no status LED and the information belo...
Meter: eGauge Core and Pro with WiFi
Visit the online store page (EG4215 or EG4230) Model: EG42xx The EG42xx meter series contain e...
Unix time, timestamps, and timezone information
What is Unix time? Unix time is simply a numerical value of the number of seconds that have elaps...
Custom HTTPS certificates (EG4xxx only)
Starting in firmware v4.2 a custom HTTPS certificate may be uploaded to the meter and used for lo...
CTid-enabled AC Rope CT (ERA-XXX-2775)
Visit the online store page This article is for the ERA-XXX-2775 CTid enabled Rope CT. For the ...
12 Volt Power Supply
Visit the online store page SKU: PSU12V The 12 Volt Power supply is a standard power supply to...
EG4xxx Certification Documents and Declarations
The EG4xxx Certification and declaration documents details may be viewed and downloaded below. So...
Business Hours, Contact and Holidays
If you're looking for our ticketing system login, please visit egauge.freshdesk.com. You c...
Rope CT Positioning Guide
Rope CTs should be installed properly to reduce the maximum error based on positioning. Ideally t...
Encryption Support
EG4xxx meters have full TLS 1.2 support. Proxy-server HTTPS support Legacy meters do not supp...
Power Relay Module (PRM3)
Visit the online store page Model: PRM3 Polyphase equipment control danger warningWhen control...
Certification Documents
The EG4xxx declares the following certifications. Conformity documents are provided, individual's...
Firmware Versions and API Access
Firmware versions and relase notes may be found at egauge.net/revs Minimum firmware version...