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​Surges and overvoltage

The eGauge is rated for overvoltage CAT III, covering installation on main distribution panels. D...

Three-Phase installation tutorial

There are a number of considerations when installing an eGauge, including positioning of CTs, mou...

Protecting the eGauge with inline fuses

As long as it is permitted by code, an inline fuse can be used to protect the eGauge. We suggest ...

​Monitoring 480V delta systems

The eGauge can monitor 480V delta systems, provided it is installed with the proper stepdown tran...

(Legacy): Maestro E206XT cell router configuration

The Maestro E206XT is a powerful and highly configurable cellular modem and router. This article...

(Legacy) Multitech Cell Modem Troubleshooting

The MultiTech cell modem is used with some eGauge installations to provide cellular Internet acce...

(Legacy) TP-Link access point setup (TL-WA701ND)

NOTICE: The TP-Link TL-WA701ND has been discontinued and replaced with the TP-Link TL-WA801ND. If...

Certification Documents

The EG4xxx declares the following certifications. Conformity documents are provided, individual's...

AIC or short-circuit rating

AIC (ampere interrupting capacity) is the maximum short-circuit current that a circuit breaker ca...

AC (RMS) / DC (Mean) / Frequency values

The Channel Checker shows 4 values for each channel input: AC+DC (RMS) Geometric sum of the ...

How is power factor calculated?

We calculate power factor off of real power (P) and apparent power (S). Where pf = P/S. Real powe...

What does the message "Error: Failed to save epoch." mean?

When attempting to save settings, the following error message may appear: Rebooting the meter ...

How do I clear browser cache and/or stored credentials?

In some instances (including upgrading from a firmware version older than 2.15) the eGauge interf...

I can't connect to my device anymore, what should I do?

First, power-cycle the eGauge. See the answer to the question "How do I power-cycle the eGauge?" ...

Why does the UI look garbled after a firmware upgrade?

This is typically an issue with web browser caching. Please clear the browser's cache or use the ...

Why do I get the error "Sorry, you are not authorized to make this change"?

This occurs when the username and password entered is valid, but the eGauge doesn't accept those ...

How do I change the color or style of my lines?

The default colors for Usage and Generation can be changed from the Preferences menu, under Setti...

What CT do I choose from the CT drop-down selection?

You may also wish to refer to our CT Selection Guide for additional information.  For firmware ve...

How do I configure a static IP address?

If in doubt, a static IP address is most likely not required. eGauge support can assist with sett...

Panel phasing and eGauge installation

Correct phasing (associating a CT with the correct voltage reference) is a critical component of ...