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What is excess?

Excess is a value that results from a master eGauge losing contact with certain remote registers,...

How do I export data to a spreadsheet?

It is possible to export data from the eGauge directly into a spreadsheet file. This file is in t...

Where can I find my device name?

Each eGauge meter has a unique device name (also referred to as hostname) that identifies the met...

How do I power cycle the eGauge?

"Power Cycling" means to briefly remove power from the eGauge in order to cause a hard reboot. No...

(EG4xxx) How do I change what registers display on my LCD?

The EG4xxx model eGauges have a built-in LCD display. One of the features is that it will "scroll...

How do I perform a backup and restore of the eGauge data?

The eGauge meter has the ability to back up data recorded on the device, and restore it to any eG...

Why do I see negative generation overnight?

Inverters require power to function, even in standby mode. When there is no production (for examp...

What is proof of ownership, and why do I need to provide it?

eGauge meters may be registered to a specific individual or company, or they may be unregistered....

LEED Credits for Submetering

See attached document for information LEED v4 credits that are applicable to the eGauge and meter...

Low Voltage / Dry Contact Sensor (ELV2)

 Visit the online store page Model: ELV2 Requires the eGauge Sensor Hub and eGauge model EG4xxx...

DIN Rail Mounting Kit

 Visit the online store page SKU: EGMK The DIN Rail Mounting Kit is used to attach the eGauge C...

Formula registers and remote devices

Physical registers represent any single data point recorded by an eGauge meter. These can come fr...

eGauge language options and adding new languages

The EG30xx and EG4xxx have support for different locales. The eGauge will use the language associ...

Zero out data/spikes tutorial

Devices on firmware older than version 3.01 may experience a phenomenon where register configurat...

High Gain Mode

High-gain mode is available on the EG4xxx hardware only. To enable high-gain mode, navigate to Se...

Alerts and Email Gateway with SendGrid

Introduction SendGrid is a free third party service unaffiliated with eGauge which provides a co...

Register ID and location

The eGauge uses "registers" to record data. Each register is an independent data point. For examp...

Monitoring High Voltage Systems

Warning: Systems greater than 480V phase-to-phase are not fully supported by eGauge Systems. Supp...

USB Data Exports through LCD

Data can be exported directly from eGauge 4xxx meters using a USB mass storage device. These expo...

Connecting via the eGauge proxy server using IE 10/11

Users with Internet Explorer 10 and 11 may require some additional steps to function properly wit...