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Zero out data/spikes tutorial

Advanced eGauge Operation

Devices on firmware older than version 3.01 may experience a phenomenon where register configurat...

Updated 2 weeks ago by aaron

What is excess?

General

Excess is a value that results from a master eGauge losing contact with certain remote registers,...

Updated 2 weeks ago by Christina

Where can I find a HomePlug 1.0 adapter for my eGauge2?

eGauge Meter Documentation Legacy Meters (EG3xxx, eGauge2)

The eGauge2 requires a HomePlug (PLC) adapter that uses the HomePlug 1.0 standard. Adapters that ...

What is proof of ownership, and why do I need to provide it?

General

eGauge meters may be registered to a specific individual or company, or they may be unregistered....

Why do I see negative generation overnight?

General

Inverters require power to function, even in standby mode. When there is no production (for examp...

How do I perform a backup and restore of the eGauge data?

General

The eGauge meter has the ability to back up data recorded on the device, and restore it to any eG...

How do I power cycle the eGauge?

General

"Power Cycling" means to briefly remove power from the eGauge in order to cause a hard reboot. No...

What can I do if I've lost my device password?

General

Passwords may be reset through eGuard. The eGuard user must have manager or administrative access...

Updated 2 weeks ago by Christina

Where do I find the MAC address for my device?

General

Every eGauge meter has at least one MAC address. The MAC address can be used to identify the mete...

How do I export data to a spreadsheet?

General

It is possible to export data from the eGauge directly into a spreadsheet file. This file is in t...

What do the different LEDs on the HomePlug adapter mean?

eGauge Meter Communication HomePlug power-line communication

EG4xxx and EG30xx meters can function with a wide variety of HomePlug AV compliant powerline comm...

What do the different colors on the Status LED mean?

eGauge Meter Documentation Legacy Meters (EG3xxx, eGauge2)

EG4xxx hardware features an LCD screen - as such, there is no status LED and the information belo...

Updated 2 weeks ago by aaron

Meter: eGauge Core and Pro with WiFi

eGauge Hardware Product Pages eGauge Meters

 Visit the online store page (EG4215 or EG4230) Model: EG42xx The EG42xx meter series contain e...

Updated 3 weeks ago by aaron

Unix time, timestamps, and timezone information

eGauge Meter Communication

What is Unix time? Unix time is simply a numerical value of the number of seconds that have elaps...

Updated 3 weeks ago by aaron

eGauge.io Service

eGauge Meter Communication

What is a proxy server? A proxy server provides remote access to an eGauge meter which may be con...

Updated 3 weeks ago by aaron

Custom HTTPS certificates (EG4xxx only)

eGauge Meter Communication

Starting in firmware v4.2 a custom HTTPS certificate may be uploaded to the meter and used for lo...

Updated 3 weeks ago by Christina

CTid-enabled AC Rope CT (ERA-XXX-2775)

eGauge Hardware Product Pages Current Transformers (CTs)

 Visit the online store page This article is for the ERA-XXX-2775 CTid enabled Rope CT. For the ...

Updated 3 weeks ago by aaron

12 Volt Power Supply

eGauge Hardware Product Pages Other Accessories

 Visit the online store page SKU: PSU12V The 12 Volt Power supply is a standard power supply to...

Updated 1 month ago by aaron

EG4xxx Certification Documents and Declarations

eGauge Meter Documentation EG4xxx meters (Core and Pro) documentation

The EG4xxx Certification and declaration documents details may be viewed and downloaded below. So...

Updated 1 month ago by aaron

Business Hours, Contact and Holidays

Other Questions and Information

If you're looking for our ticketing system login, please visit egauge.freshdesk.com. You c...

Updated 2 months ago by aaron