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Power Factor

eGauge Meter Configuration Advanced Configuration

Although the eGauge uses power factor to calculate real power, the power factor values are not st...

Updated 9 months ago by Andrew

Cellular Modem (Multitech MTE-LAT6-B07)

eGauge Hardware Product Pages Communication Hardware

The Multitech cellular offering has been replaced by the Inhand Networks IR615 cellular modem sta...

Updated 9 months ago by aaron

Monitoring High Voltage Systems

Advanced eGauge Operation

Warning: Systems greater than 600V phase-to-phase are not fully supported by eGauge Systems. Supp...

Updated 9 months ago by aaron

Net import/export registers on line side tap system

eGauge Meter Configuration Advanced Configuration

On a backfed PV installation (that is, an installation where excess solar production is fed back ...

Updated 9 months ago by Andrew

Powered enclosure kit (PEK) assembly tutorial

Other Hardware Documentation

The powered enclosure kit (PEK) provides a collection of tested, supported hardware to make insta...

Updated 9 months ago by aaron

eGuard Overview

eGuard Portfolio Manager

There's a lot in eGuard! Additional documentation can be found in the eGuard Fundamentals chapter...

Updated 9 months ago by aaron

Supported browsers

eGauge Meter UI

Internet Explorer is not supported by the eGauge meter interface. While some functions may work, ...

Updated 9 months ago by aaron

Business Hours, Contact and Holidays

Other Questions and Information

If you're looking for our ticketing system login, navigate to egauge.freshdesk.com. Normal Hours...

Updated 9 months ago by aaron

Register a device, remote access, and password resets

eGauge Meter Configuration Initial Configuration

To only access a device interface, visit this KB article. To register a device and get access, l...

Updated 10 months ago by aaron

NTP (Network Time Protocol) and Date and Time Configuration

eGauge Meter Configuration Initial Configuration

Overview All eGauge meters use NTP (Network Time Protocol) to obtain the current date and time. ...

Updated 10 months ago by Andrew

Pulse Sensor (EPS)

eGauge Hardware Product Pages Environmental, Analog and Other Sensors

 Visit the online store page Model: EPS Requires the eGauge Sensor Hub and eGauge model EG4xxx ...

Updated 10 months ago by aaron

Resetting an eGauge password through eGuard

eGuard Portfolio Manager

You will need to have an installer account set up in eGuard or register your device before resett...

Updated 10 months ago by aaron

Copying a Device Configuration Through eGuard

eGuard Portfolio Manager

The eGuard portfolio manager can be used to copy the configuration from one device to another dev...

Updated 10 months ago by aaron

eGauge Proxy Server Security and Functionality

eGauge Meter Communication

Overview The eGauge proxy server allows easy remote access to the eGauge webserver interface. ...

Updated 10 months ago by aaron

I can't connect to my device anymore, what should I do?

Troubleshooting

Changing the "Hostname" in Settings -> Network Settings will cause remote access to the proxy ser...

Updated 10 months ago by aaron

What are some causes of HomePlug communication issues?

eGauge Meter Communication HomePlug power-line communication

Note that a combination of the issues below may be involved with any communication problem. Also,...

Updated 10 months ago by aaron

Multitech Cell Modem Setup (MTE-LAT6-B07)

Other Hardware Documentation WiFi, Cellular, and other Networking

Starting May 2022, cellular plans using the fast.t-mobile.com APN must have a new SIM card and ...

Updated 11 months ago by aaron

Powered Enclosure Kit (277/480VAC)

eGauge Hardware Product Pages Enclosures and Mounting Hardware

 Visit the online store page SKU: PEK-277 The Powered Enclosure Kit is designed for installatio...

Updated 11 months ago by aaron

Step-down transformer

eGauge Hardware Product Pages Other Accessories

 Visit the online store page Current manufacturer information: Functional Devices model TR50VA00...

Updated 1 year ago by aaron

​Monitoring 480V and 600V delta systems

eGauge Installation

Never attempt to connect the eGauge directly to a 480V delta or 600V delta service using the "L...

Updated 1 year ago by Andrew