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eGauge Configuration Guide

The eGauge is a powerful, highly accurate piece of monitoring hardware. However, it is essential ...

How much data (bandwidth) does the eGauge use?

The eGauge meter stores all data locally on the device itself, meaning it does not need to be con...

Firmware Upgrade Bugs before v4.0.4 (EG4xxx)

Certain firmware versions prior to 4.0.4 have problems with firmware file uploads. On EG4xxx (Cor...

​Surges and overvoltage

The eGauge is rated for overvoltage CAT III, covering installation on main distribution panels. D...

Three-Phase installation tutorial

There are a number of considerations when installing an eGauge, including positioning of CTs, mou...

(Legacy): Maestro E206XT cell router configuration

The Maestro E206XT is a powerful and highly configurable cellular modem and router. This article...

(Legacy) Multitech Cell Modem Troubleshooting

The MultiTech cell modem is used with some eGauge installations to provide cellular Internet acce...

(Legacy) TP-Link access point setup (TL-WA701ND)

NOTICE: The TP-Link TL-WA701ND has been discontinued and replaced with the TP-Link TL-WA801ND. If...

Certification Documents

The EG4xxx declares the following certifications. Conformity documents are provided, individual's...

AIC or short-circuit rating

AIC (ampere interrupting capacity) is the maximum short-circuit current that a circuit breaker ca...

AC (RMS) / DC (Mean) / Frequency values

The Channel Checker shows 4 values for each channel input: AC+DC (RMS) Geometric sum of the ...

How is power factor calculated?

We calculate power factor off of real power (P) and apparent power (S). Where pf = P/S. Real powe...

What does the message "Error: Failed to save epoch." mean?

When attempting to save settings, the following error message may appear: Rebooting the meter ...

How do I clear browser cache and/or stored credentials?

In some instances (including upgrading from a firmware version older than 2.15) the eGauge interf...

Why does the UI look garbled after a firmware upgrade?

This is typically an issue with web browser caching. Please clear the browser's cache or use the ...

Why do I get the error "Sorry, you are not authorized to make this change"?

This occurs when the username and password entered is valid, but the eGauge doesn't accept those ...

What CT do I choose from the CT drop-down selection?

You may also wish to refer to our CT Selection Guide for additional information.  For firmware ve...

How do I configure a static IP address?

If in doubt, a static IP address is most likely not required. eGauge support can assist with sett...