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I can't connect to my device anymore, what should I do?

Troubleshooting

Changing the "Hostname" in Settings -> Network Settings will cause remote access to the proxy ser...

Updated 1 month ago by Christina

Why does the UI look garbled after a firmware upgrade?

Troubleshooting

This is typically an issue with web browser caching. Please clear the browser's cache or use the ...

Amperage Registers

eGauge Meter Configuration Advanced Configuration

The eGauge can be set to record individual CT amperages as separate registers. Unlike power regis...

Voltage registers

eGauge Meter Configuration Advanced Configuration

Voltage registers are configured in much the same way as power registers (the default register ty...

Updated 1 month ago by aaron

Installation Page Changes - Firmware 4.0 and newer

eGauge Meter UI

Firmware versions 4.0 and newer introduce changes to the Installation page (under Settings -> ...

Updated 1 month ago by aaron

I've erased all of my data, how can I get it back?

Configuration

Overview From firmware version 3.6.3 onward, the eGauge meter will ask the user whether they wan...

Why do I get the error "Sorry, you are not authorized to make this change"?

Configuration

This occurs when the username and password entered is valid, but the eGauge doesn't accept those ...

Updated 1 month ago by Christina

How do I change the color or style of my lines?

Configuration

The default colors for Usage and Generation can be changed from the Preferences menu, under Setti...

CT selection guide

CT FAQs and other information

To browse all available and supported CTs, visit the online store. For a detailed list of all CT ...

Updated 1 month ago by aaron

What CT do I choose from the CT drop-down selection?

Configuration

You may also wish to refer to our CT Selection Guide for additional information.  For firmware ve...

What password do I use to save a change to the settings?

Configuration

For meters purchased on or after Jan 2021: Meters shipped after January 2021 will come with a ra...

Updated 1 month ago by Christina

How does proxy server connectivity work?

Connectivity

Updated 1 month ago by aaron

How do I check HomePlug communication speed?

eGauge Meter Communication HomePlug power-line communication

If the eGauge interface can be accessed, it is possible to view the HomePlug communication speed....

Updated 1 month ago by Christina

How do I configure a static IP address?

Connectivity

May disrupt network-wide traffic. Do not attempt to configure a static IP address without knowled...

Updated 1 month ago by aaron

Checking and upgrading firmware

eGauge Meter UI

Table of Contents OverviewChecking Current Firmware VersionUpdating FirmwareVideo TutorialUpdati...

Updated 1 month ago by aaron

Panel phasing and eGauge installation

eGauge Installation

Correct phasing (associating a CT with the correct voltage reference) is a critical component of ...

Updated 1 month ago by aaron

Can the HomePlug adapter be connected to a power strip?

eGauge Meter Communication HomePlug power-line communication

HomePlug adapters should be connected directly into a wall outlet. If that is not an option, it i...

What are some causes of HomePlug communication issues?

eGauge Meter Communication HomePlug power-line communication

Note that a combination of the issues below may be involved with any communication problem. Also,...

Updated 1 month ago by aaron

How much data (bandwidth) does the eGauge use?

Connectivity

The eGauge meter stores all data locally on the device itself, meaning it does not need to be con...

Updated 1 month ago by Christina

Can I connect to the eGauge without a network?

Connectivity

You may also refer to the complete guide, Directly Connecting to the eGauge Below are the recomm...