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Chart

eGauge Meter UI Modern Interface

Overview The Chart element is designed to provide a modernized and customizable graph-based disp...

Updated 1 week ago by Christina

EG4xxx Certification Documents and Declarations

eGauge Meter Documentation EG4xxx meters (Core and Pro) documentation

The EG4xxx Certification and declaration documents details may be viewed and downloaded below. So...

Updated 2 weeks ago by aaron

eGauge.io Service

eGauge Meter Communication

What is a proxy server? A proxy server provides remote access to an eGauge meter which may be con...

Updated 3 weeks ago by aaron

Identifying Rope CTs

CT FAQs and other information

The eGauge supports Rope CTs from three different manufacturers. In order to determine which CT t...

Updated 4 weeks ago by Christina

Extending the length of the CT leads

eGauge Installation

CTs may also be extended without splices or soldering using the eGauge Sensorhub as a CT extensio...

Updated 1 month ago by Christina

Business Hours, Contact and Holidays

Other Questions and Information

If you're looking for our ticketing system login, please visit egauge.freshdesk.com. You c...

Updated 1 month ago by aaron

Network Connections

eGauge Meter Communication

The eGauge meter can be connected to a users TCP/IP network using Ethernet, HomePlug, or WiFi com...

Updated 2 months ago by aaron

Unix time, timestamps, and timezone information

eGauge Meter Communication

What is Unix time? Unix time is simply a numerical value of the number of seconds that have elaps...

Updated 2 months ago by aaron

Rope CT Positioning Guide

CT FAQs and other information

Rope CTs should be installed properly to reduce the maximum error based on positioning. Ideally t...

Updated 2 months ago by aaron

Monetary registers

Advanced eGauge Operation

Overview By default, the eGauge applies a flat rate cost per kWh used or generated to the summar...

Updated 2 months ago by Christina

NTP (Network Time Protocol) and Date and Time Configuration

eGauge Meter Configuration Initial Configuration

Overview All eGauge meters use NTP (Network Time Protocol) to obtain the current date and time. ...

Updated 2 months ago by Christina

Custom HTTPS certificates (EG4xxx only)

eGauge Meter Communication

Starting in firmware v4.2 a custom HTTPS certificate may be uploaded to the meter and used for lo...

Updated 2 months ago by Christina

eGauge App Overview (Android and IOS)

eGauge Meter UI Modern Interface

Overview eGauge Systems offers a mobile app for accessing and viewing meter data. The app is fre...

Updated 2 months ago by Christina

Modern User Interface

eGauge Meter UI Modern Interface

The eGauge App provides ease of access to the Modern user interface. For information on using t...

Updated 2 months ago by Christina

Configuring eGauge Alerts

Advanced eGauge Operation Alerts

Overview The eGauge can be configured to send alerts based on a variety of trigger conditions. A...

Updated 2 months ago by Christina

Connecting directly to the eGauge

eGauge Installation

Overview The eGauge is most commonly accessed through the proxy server, using an address in the ...

Updated 2 months ago by Christina

How much data can the eGauge store?

General

The eGauge hardware (including models in the eGauge2, EG30xx, and EG4xxx model lines) have a vari...

Updated 2 months ago by Christina

Accessing eGauge Interface

eGauge Meter Configuration Initial Configuration

If the credentials need to be reset or remote configuration enabled, visit this KB article. Ther...

Updated 2 months ago by Christina

I can't connect to my device anymore, what should I do?

Troubleshooting

Changing the "Hostname" in Settings -> Network Settings will cause remote access to the proxy ser...

Updated 2 months ago by Christina

What password do I use to save a change to the settings?

Configuration

For meters purchased on or after Jan 2021: Meters shipped after January 2021 will come with a ra...

Updated 2 months ago by Christina