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High Gain Mode
High-gain mode is available on the EG4xxx hardware only. To enable high-gain mode, navigate to Settings -> Installation. Check the "Use high-gain mode" option just above the dropdown menus for CT selection. High-gain mode selection box High-gain mode...
Configuring a USB WiFi dongle
The EG4xxx, with an attached supported USB WiFi dongle, can be configured to connect to a WiFi network. There are two methods of connecting the eGauge to a WiFi network. WPS push-button pairing. The EG4xxx LCD screen has the ability to pair to a WiFi network...
eGauge Configuration Guide
The eGauge is a powerful, highly accurate piece of monitoring hardware. However, it is essential to configure the eGauge properly, or the readings obtained will not be correct. Even on identical installations the exact settings may vary, depending on how the e...
Supported browsers
Internet Explorer is not supported by the eGauge meter interface. While some functions may work, Settings fields may not populate and there is risk of configuration error when using Internet Explorer for configuration. eGauge supports and actively tests the f...
Monitoring High Voltage Systems
Warning: Systems greater than 600V phase-to-phase are not fully supported by eGauge Systems. Supported CTs are rated for up to 600Vac, systems at higher voltages will need to source alternate CTs. Amperage-output CTs (e.g., 5A output, or 100:5 ratio, etc) can...
Connecting via the eGauge proxy server using IE 10/11
Users with Internet Explorer 10 and 11 may require some additional steps to function properly with the eGauge proxy server. These steps are covered in the document below. IE 10/11 PROXY SETTINGS
eGauge Graph Averaging
The graph on the main page of the eGauge has a limited horizontal resolution, based on the size of the window and the horizontal resolution of the screen the eGauge interface is viewed on. This means that only a limited number of data points can be present on ...
User interface tour
Modern Interface Chart Introduction Classic Interface Below is the user interface tour of the older, classic eGauge interface. We recommend using the Modern Interface with the latest firmware for the best experience. The following three videos go over th...
Using the click-to-zoom function
When zooming in on a peak, the peak may appear to be higher in value as it is zoomed in on. This is because the time axis is compressed as there is longer time periods shown, each interval is a longer period of time and therefore the power averages are lower. ...
Defining Views
The eGauge UI displays all registers and virtual registers by default. However, it is possible to define views which show only a subset of all available registers. These views can also be locked so that only individuals with specific credentials can access a g...
Creating or changing usernames and passwords
The eGauge offers support for multiple sets of credentials. In addition, credentials can have varying permission levels. The video below covers adding and removing credentials, changing passwords, and the varying permission levels available. eGuard users also ...
Waveform View
The eGauge waveform view allows the raw amperage and voltage to be visually displayed in an oscilloscope like view. Starting in firmware version v3.5, this tool can be accessed from the main graph page in View -> Waveform. To access this tool, valid credent...
Alerts and Email Gateway with SendGrid
Introduction If delivering email to only one recipient, consider using the eGuard Alert Service to send device alerts as it is the easiest method for delivering email alerts. You will need your own website's email address to send email from; Gmail, Yahoo, AO...
Firmware Upgrade Bugs before v4.0.4 (EG4xxx)
Certain firmware versions prior to 4.0.4 have problems with firmware file uploads. On EG4xxx (Core/Pro), if firmware upload fails prior to v4.0.4, install v4.0.1 followed by v4.0.4: 1) Install v4.0.1 via file: download 2) If successful, install v4.0.4 via fi...
Supported CT types
The EG30xx and EG4xxx are Listed Devices, certified to be used with CTs that have the following specifications: UR and CSA, 0.333Vrms output at rated current, and 600V insulation. While any CT with these specifications can be safely attached, only CTs listed i...
Connecting unsupported sensors to the meter inputs
Current Transducers EG4xxx meters are certified to be used with current transducers (CTs) as described in section B.6 of the EG4xxx Owner's Manual. Only CTs tested by eGauge Systems are supported. Visit the online store for currently available CTs and sensors...
Identifying Rope CTs
The eGauge supports Rope CTs from three different manufacturers. In order to determine which CT to select, refer to the tables below. eGauge branded CTid rope CTs (ERA-106-xxxx) are not meant to be manually set and should be scanned using the CTid function ac...
Can the CTs be extended?
Installing Continental Control Systems AccuCTs
Like most ferrite core CTs, Accu CTs from Continental Control Systems (CCS) are prone to damage if dropped, struck, or closed aggressively. In order to avoid damage during installation, the CT should not be forced closed. This can cause chips or cracks in the ...
Resetting an eGauge password through eGuard
You will need to have an installer account set up in eGuard or register your device before resetting your password. See this article for more information on registration and password reset. If you receive an error in the meter saying "Sorry, you are not autho...