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Answer Each eGauge meter has a unique device name (also referred to as hostname) that identifies the meter to the...
October 16th, 2024 275 views 0 likes
Answer If you purchased your CTs through us, you can be assured they will work with your eGauge. While we...
October 25th, 2024 229 views 0 likes
Answer All EG30xx and EG4xxx eGauge meters are calibrated during production, ensuring they meet a consistent standard. Once calibrated, these...
November 8th, 2024 107 views 0 likes
Answer Inverters need power to operate, even when in standby mode. When there’s no energy production—such as at night or...
November 11th, 2024 77 views 0 likes
Answer The amount of data or bandwidth the eGauge uses depends on several factors: When Accessing the Interface: Viewing the...
November 18th, 2024 105 views 0 likes
Answer eGauge meters may be registered to a specific individual or company, or they may be unregistered. In either case,...
November 18th, 2024 156 views 0 likes
Answer This occurs when the username and password entered is valid, but the eGauge doesn't accept those credentials for making...
November 19th, 2024 85 views 0 likes
Answer Warning Internet Explorer is not supported by the eGauge meter interface. While some functions may work, Settings fields may...
December 16th, 2024 89 views 0 likes
Answer The graph on the main page of the eGauge has a limited horizontal resolution, based on the size of...
January 2nd, 2025 169 views 0 likes
Answer Excess is a value that results from a master eGauge losing contact with certain remote registers, such as power...
January 3rd, 2025 148 views 0 likes
Answer This is typically an issue with web browser caching. Please clear the browser's cache or use the browser's Reload/Refresh...
January 6th, 2025 88 views 0 likes
Answer
January 7th, 2025 96 views 0 likes
Answer eGauge systems offers a open API. The full specification can be found at: webapi.egauge.net Additional support documentation can be...
January 10th, 2025 97 views 0 likes
Answer The eGauge hardware (including models in the eGauge2, EG30xx, and EG4xxx model lines) have a variety of database configuration...
January 17th, 2025 165 views 0 likes
Answer When attempting to save settings, the following error message may appear: Rebooting the meter first is recommended, as this...
January 21st, 2025 71 views 0 likes
Answer The eGauge has a number of settings which can be modified by the end user. Some of these are...
January 22nd, 2025 89 views 0 likes
Answer Current Transducers EG4xxx meters are certified to be used with current transducers (CTs) as described in section B.6 of...
February 18th, 2025 95 views 0 likes
Answer While the eGauge will be most functional when used with a network connection, the meter can be used offline...
February 20th, 2025 106 views 0 likes
Information CTs may also be extended without splices or soldering using the eGauge Sensorhub as a CT extension kit ....
February 24th, 2025 90 views 0 likes
Answer We calculate power factor off of real power (P) and apparent power (S). Where pf = P/S. Real power...
February 24th, 2025 122 views 0 likes
Answer The eGauge meter stores data points in registers. Each register contains a cumulative value for a given data point....
February 24th, 2025 91 views 0 likes
Answer Meters shipped after January 2021 come with a random password assigned to the meter at the time of manufacture....
February 26th, 2025 151 views 0 likes
Answer Passwords may be reset through eGuard. The eGuard user must have manager or administrative access to the meter in...
February 26th, 2025 129 views 0 likes
Answer Each eGauge meter has at least one MAC address, which serves as a unique identifier on a local network....
February 27th, 2025 156 views 0 likes