Answer
Each eGauge meter has at least one MAC address, which serves as a unique identifier on a local network. Technical support may also request the MAC address to verify ownership.
There are two primary ways to obtain the MAC address:
- Through the user interface (requires valid credentials)
- By physically inspecting the meter
Select the appropriate tab below for instructions on finding the MAC address for your eGauge model.
EG4xxx
If you have physical access to the eGauge the MAC address can be found printed on the sticker affixed to the side of the meter as shown:
If the meter is powered, the MAC address can also be shown on the LCD screen of the eGauge by following these steps:
- Depress the Toggle Switch to show the main menu.
- Move the switch to the side to choose ‘Info’. Move the switch to the side until you see MAC
To find the MAC through the Interface
- eGauge support cannot provide the password currently set on a meter or the default password on meters shipped on or after Jan 2021.
If you don't have physical access to the meter but do have valid login credentials you can find the MAC address through the Interface.
Step 1: Access the Classic interface from the Main Menu by navigating to View → Classic view. Then from the main screen, select View and then Device Status.
Step 2: On the Status page, locate "MAC Address" (near the bottom of the page).
Step 3: Click the Look up link on this page. If your browser already has valid credentials cached, the link will be replaced with the device MAC address. Otherwise, you will be prompted to enter a valid username and password.
EG3xxx & Older
The eGauge has one or two MAC addresses, depending on model. The first address is for Ethernet network communication (through the router or local area network). The second MAC address is associated with HomePlug power-line communication, and is only present in the EG301x model line.
The Ethernet MAC address (for EG300x and EG301x) may be found:
- On the back of the eGauge main unit
- On the installation information sheet (if EG300x)
- Displayed on the "Status" page (http://DEVNAME.egaug.es/status.html - requires username and password, replace DEVNAME with the device name of your device)
- On the packaging sleeve included with the eGauge (if EG300x)
The HomePlug MAC address (for EG301x) may be found:
- On the installation information sheet
- On the packaging sleeve included with the eGauge
Either MAC address may be used for device registration or verification of ownership. The MAC address associated with a HomePlug adapter (not the eGauge unit) may not be used for this purpose.