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References

Listed below is all the known content in the system that links to this item.

eGauge Proxy Server Security and Functionality

eGauge Meter Communication

All metering data is stored locally on the meter hardware itself, the proxy server only acts as a...

What can I do if I've lost my device password?

General

Passwords may be reset through eGuard. The eGuard user must have manager or administrative access...

What is excess?

General

Excess is a value that results from a master eGauge losing contact with certain remote registers,...

How do I check HomePlug communication speed?

eGauge Meter Communication HomePlug power-line communication

If the eGauge interface can be accessed, it is possible to view the HomePlug communication speed....

Why do I get the error "Sorry, you are not authorized to make this change"?

Configuration

This occurs when the username and password entered is valid, but the eGauge doesn't accept those ...

What does the message "Error: Failed to save epoch." mean?

Troubleshooting

When attempting to save settings, the following error message may appear: Rebooting the meter ...

Connection Quality

eGauge Meter Configuration Advanced Configuration

The eGauge can record network connection quality as a percentage value (0..100). This information...

I can't connect to my device anymore, what should I do?

Troubleshooting

Changing the "Hostname" in Settings -> Network Settings will cause remote access to the proxy ser...

Accessing eGauge Interface

eGauge Meter Configuration Initial Configuration

If the credentials need to be reset or remote configuration enabled, visit this KB article. Ther...

How much data can the eGauge store?

General

The eGauge hardware (including models in the eGauge2, EG30xx, and EG4xxx model lines) have a vari...

Connecting directly to the eGauge

eGauge Installation

Overview The eGauge is most commonly accessed through the proxy server, using an address in the ...

Configuring a remote eGauge

eGauge Meter Communication

Best practice is to set up all the registers on all devices before attempting to pull registers f...

Network Connections

eGauge Meter Communication

The eGauge meter can be connected to a users TCP/IP network using Ethernet, HomePlug, or WiFi com...

eGauge App Overview (Android and IOS)

eGauge Meter UI Modern Interface

Overview eGauge Systems offers a mobile app for accessing and viewing meter data. The app is fre...

Configuring eGauge Alerts (Classic Interface method)

Advanced eGauge Operation Alerts

Firmware version 4.6 and newer can have alerts configured through the Modern Interface. Overview...

Monetary registers

Advanced eGauge Operation

Overview By default, the eGauge applies a flat rate cost per kWh used or generated to the summar...