General
Frequently asked questions regarding general topics.
Does the eGauge require calibration?
All EG30xx and EG4xxx meters are calibrated during production. Once this initial calibration has ...
How do I export data to a spreadsheet?
It is possible to export data from the eGauge directly into a spreadsheet file. This file is in t...
Where can I find my device name?
Each eGauge meter has a unique device name (also referred to as hostname) that identifies the met...
Where do I find the MAC address for my device?
Every eGauge meter has at least one MAC address. The MAC address can be used to identify the mete...
What can I do if I've lost my device password?
Passwords may be reset through eGuard. The eGuard user must have manager or administrative access...
How do I power cycle the eGauge?
"Power Cycling" means to briefly remove power from the eGauge in order to cause a hard reboot. No...
How do I perform a backup and restore of the eGauge data?
The eGauge meter has the ability to back up data recorded on the device, and restore it to any eG...
Why do I see negative generation overnight?
Inverters require power to function, even in standby mode. When there is no production (for examp...
What is proof of ownership, and why do I need to provide it?
eGauge meters may be registered to a specific individual or company, or they may be unregistered....
What is excess?
Excess is a value that results from a master eGauge losing contact with certain remote registers,...
What settings should I avoid changing?
The eGauge has a number of settings which can be modified by the end user. Some of these are rela...
(EG4xxx) How do I interpret the status toolbar on the LCD?
The status toolbar at the top of the LCD display provides a quick overview of device status. When...
(EG4xxx) How do I change what registers display on my LCD?
The EG4xxx model eGauges have a built-in LCD display. One of the features is that it will "scroll...
How much data can the eGauge store?
The eGauge hardware (including models in the eGauge2, EG30xx, and EG4xxx model lines) have a vari...
eGauge Support Library
Welcome to the eGauge Support Library! Here, you will find all sorts of information related to th...
How do I factory reset the eGauge?
In certain situations, it may be necessary or desirable to perform a factory reset on an eGauge m...
What is a Register?
The eGauge meter stores data points in registers. Each register contains a cumulative value for a...