Part 8: Verification
Important step!
After initial configuration it's important to verify readings and make any necessary corrections to the installation or the configuration.
Access the Channel Checker
The Channel Checker tool provides instantaneous readings of configured inputs of the eGauge including voltage, amperage, watts, frequency and power factor. Use the information seen in the Channel Checker to verify readings and troubleshoot problems.
Step 1: Click on the Main Menu button in the upper Left and choose Setup → Other Settings. If prompted, sign in with meter credentials.
Step 2: Click Tools at the top Right of the page.
Step 3: Click Channel Checker to the Left.
Interpreting the Channel Checker
The Left side of the channel checker tool shows Line voltage (colored yellow L-L and green L-N in the example below) and the instantaneous normal value of any configured sensors (shown purple below). Use this information to verify that L-N voltage is present and appropriate for all phases. CT current readings can be verified as accurate by taking a reading with a handheld meter at the conductor and comparing the reading to the channel checker. This is particularly important to verify if you have extended your CT leads.
The right side of the channel checker shows instantaneous power calculations and power factor readings (colored red above). The information on this side of the channel checker can be used to identify issues with CT polarity either due to phase mismatch or CT orientation.
For more detailed information see: Commissioning readings using the Channel Checker
Examples & Troubleshooting
Good 3-phase solar
The left-side shows the channel inputs: the Line-Line voltages are ~500V, Line-Neutral are ~288V. Currents on CT1, CT2, and CT3 are between 640A and 660A. Only channels that are configured in a register will appear here.
The right-side shows the registers and calculated power. Each leg of the solar inverter is outputting ~183kW, and have a good power factor of ~.98 (as expected by a solar inverter).
Negated value on main usage
If a system with a neutral does not have any solar or other power back-feeding through the CTs, all power polarities should be the same. In this example, CT7*L3 shows a negative value (-2259.8W), while CT8*L2 and CT9*L1 show positive power values. When these are added together in the register, CT7*L3 reduces the overall power and will give inaccurate power values.
| Cause | Fix |
| The CT is physically reversed (MOST COMMON) | Physically reverse the CT, or negate it in the Installation Settings register component (e.g., CT7*L3 to -CT7*L3) |
| Phase mix-up (MOST COMMON USUALLY W/ BAD POWER FACTOR) | Locate the correct phase and move the CT to it, or change the association in the Installation Settings register component (e.g., CT7*L3 to CT*L2). Visit this KB article for more information on phasing. |
| The CT black/white leads have been swapped | Swap the leads, or negate it in the Installation Settings register component. This is more common with CT extensions. |
| Multiple conductors in CT of different phases, or different directions | If multiple conductors are run through the CT with different phases, or different directions, it can cause polarity to randomly shift or stay at an unexpected polarity. Ensure only conductors of the same phase are in the CT. |
| Bad CT splices | If CTs have been extended or modified, sometimes they are mistakenly wired different on each end which can lead to combined signals that cause bad data. Ensure twisted pair wire is used. |
| CT not connected or insufficient amperage | If the CT is not connected the signal will bounce and can switch polarity. If there is no or insufficient amperage, noise can cause bad readings. |
| Wrong CT selected | Configuring with the wrong CT can cause the power to be negated or wrong. |
| False Positives | Reason |
| There is bidirectional power or back-feeding active | Power flowing through a CT in one direction gives a positive polarity, and if power reverses direction (like in back-feeding) the polarity negates. Make sure there is no back-feeding when troubleshooting polarity. |
Poor Power Factors
In a system with a neutral, power factors are between 0 and 1. Higher power factors usually indicate better performance, resistive loads (like a heater, hot water heater, solar inverter, etc) generally have high power factors, while capacitive or inductive loads (like motors, pumps, switching power supplies, CFL lighting, etc) will have lower power factors.
Generally, standard equipment tends to have a .6 power factor or higher, but it's not always the case.
| Cause | Fix |
| Phase mix-up (MOST COMMON, USUALLY W/ NEGATED VALUES | Locate the correct phase and move the CT to it, or change the association in the Installation Settings register component (e.g., CT7*L3 to CT*L2). Visit this KB article for more information on phasing. |
| CT not clamped fully, or other damage | Ensure CT is fully clamped and undamaged. Some CTs take two clicks to fully close. |
| CT not configured correctly | If the type of CT is wrong (Rope, DC CT, AC CT), it can cause poor power factor and incorrect amperage readings. |
| False Positives | Reason |
| Active production from inverter on back-fed system (does not have to be actively back-feeding) | Solar and other inverters put out all real power, so as production increases on a back-fed system less real power is demanded from the utility and more reactive power, bringing the grid power factors down. This is normal. Run tests without any active production. |
| Insufficient amperage | When there is insufficient amperage on a CT (especially rope CTs), noise can cause higher than real amperage readings, and that noise is cancelled out when power is calculated resulting in a lower than real power factor. This is normal. |
| Equipment uses a lot of reactive power | Some equipment like HVAC systems can have a power factor of ~.5. |