Overview

In order to access an existing eGuard portfolio, or create a new one you must first register an account at eGauge.net. Follow the steps in this article to register a new account and learn how to access eGuard.

Instructions

Registering a new eGauge.net account

Step 1: If you haven't registered an account with eGauge.net before, do so by visiting: https://www.egauge.net/account/register/ . If you have previously registered, visit: https://www.egauge.net/account/login/ to log in or reset your password.

Step 2: Fill in all required fields, paying attention to the password requirements listed below the registration fields. Click ‘Register’.

Step 3: Activate your account by clicking the link you will receive by email.  Make sure to check your Spam folder if you don't see it in a few minutes. 

Step 4: Once you've activated your account, visit eGauge.net and click on the eGuard Login link at the upper-right of the page. Log in with the account you created and view your portfolio by choosing eGuard → Portfolio.

Requesting access to an existing group

You will need to have eGauge support link your account to your eGuard group, if that has not been done yet please contact [email protected] with your email or username, and your group or company name to have access to.

If someone else from your organization already has access to the group you're looking to gain access to, you can make a request to their user account to grant access. Follow the steps below:

Step 1: Log into eGuard as previously described.

Step 2: Go to the eGuard → Portfolio page

Step 3: Click the Permissions tab:

Step 4: Under ‘Request Access’ enter the username of the administrator you want to request access from:

Click Request Access to send the request. Once access to the group is granted, the requester will see them listed on their eGuard device list. The turnaround time for approval is based on the actions of the person granting access.

Adding devices to a group

If you administrate an existing eGuard group, in most cases you can register your device and have it added to your group. If the device is already registered or in another user's group, you will need to contact support to find if it is possible to add to your group.

New orders should automatically add new devices to your administrated group before shipment. If this does not occur, please contact eGauge Sales with your order number and eGuard group information.